Privacy Policy
1. Introduction
R1 Cargo Handling Services (“R1”, “we”, “our”, or “us”) respects your right to privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the Data Privacy Act of 2012 and guidelines issued by the National Privacy Commission.
2. Personal Data We Collect
We may collect the following information when you interact with our website or services:
a. Full name
b. Company name
c. Email address
d. Contact number
e. Shipment details and related information
f. Any other information you voluntarily provide
3. How We Use Your Information
Your personal data is used for legitimate business purposes, including:
a. Responding to inquiries and requests
b. Preparing quotations and service proposals
c. Processing shipments and logistics services
d. Communicating updates related to your transactions
e. Improving our services and customer experience
f. Complying with legal and regulatory requirements
4. Legal Basis for Processing
We process your personal data based on:
a. Your consent
b. The necessity to fulfill contractual obligations
c. Compliance with legal obligations
d. Our legitimate business interests, provided these do not override your rights
5. Data Sharing and Disclosure
We may share your information with:
a. Shipping lines, airlines, and logistics partners
b. Customs authorities and government agencies
c. Service providers supporting our operations
d. All third parties are expected to maintain confidentiality and comply with applicable data protection laws. We do not sell your personal data.
6. Data Retention
We retain personal data only as long as necessary for:
a. Fulfillment of services
b. Legal, regulatory, and reporting requirements
c. Legitimate business purposes
d. Once no longer required, data is securely deleted or anonymized.
7. Data Security
We implement appropriate organizational, physical, and technical measures to protect your personal data against:
a. Unauthorized access
b. Loss or theft
c. Misuse or alteration
d. While we strive to protect your information, no system is completely secure.
8. Your Rights as a Data Subject
Under the Data Privacy Act, you have the right to:
a. Be informed about data processing
b. Access your personal data
c. Correct inaccuracies
d. Object to processing
e. Request erasure or blocking
f. File a complaint with the NPC
g. Requests may be made through our official contact channels.
9. Privacy Contact
For privacy-related concerns, requests, or inquiries regarding the handling of your personal data, please contact R1 Cargo Handling Services through its official contact channel:
Email: hello@r1cargohandling.com
10. Cookies and Website Data
Our website may use cookies or similar technologies to:
a. Improve user experience
b. Analyze website traffic
c. Enhance functionality
You may choose to disable cookies through your browser settings.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices or content.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in regulations or business practices. Continued use of the website constitutes acceptance of any updates.
13. Contact Us
For general inquiries regarding this Privacy Policy:
R1 Cargo Handling Services
📧 Email: hello@r1cargohandling.com
Your data is handled with the same discipline, care, and precision as your cargo.